The professional parts and service staff in the respective service centres of the Volkswagen, Audi, SEAT, Škoda, CUPRA and Volkswagen Commercial Vehicles brands look forward to your enquiry.
PRIVACY POLICY
(last updated 04/2021)
With this data protection declaration, we would like to inform you about the type, scope and purpose of the personal data we collect and process. Furthermore, data subjects are informed about the rights to which they are entitled.
This data protection declaration applies exclusively to services of Porsche Austria GmbH & Co. OG, but not to data processing by third parties.
Responsible for the following data processing is
Porsche Austria GmbH & Co. OG
Louise-Piëch-Straße 2
A 5020 Salzburg
Data protection officer:
datenschutz@porsche.co.at
If you have any questions, you can contact us at any time using the contact details listed above.
[1.] Data security
Porsche Austria GmbH & Co. OG has taken appropriate technical and organizational measures to protect your data against loss, manipulation or unauthorized access. The measures taken are subject to regular review and are continuously adapted to the state of the art. Should there be a breach of the protection of your personal data that is likely to result in a high risk to your rights and freedoms, we will notify you immediately.
[2.] Partners
Porsche Austria GmbH & Co. OG does not carry out all processing of personal data itself, but has the support of professional partners. A categorization of our service providers/recipients of the data can be found in the respective data processing. The partners have been carefully selected and ensure by appropriate technical and organizational measures that the processing of your data takes place in accordance with the data protection regulations and that the protection of your rights is guaranteed. The partners are not permitted to use the personal data provided for their own or advertising purposes or to pass it on to unauthorized third parties.
[3.] Use by minors
It should be noted that all processing of personal data may only be used by persons who have reached the age of 14. Should such data processing nevertheless occur, we will cease processing this data as soon as we have become aware of it.
[4.] Collection and processing of personal data
[4.1] Data provided by you
Personal data will only be processed by us in accordance with the applicable data protection regulations. If you correspond with us or write an e-mail to us with data, you acknowledge that the data you provide in the respective form will be processed for the purposes described below (see point [5.1]).
[4.2.] Information We Collect
When you use our website, personal data is collected automatically by cookies. A cookie is a small text file that saves Internet settings. Almost every website uses this technology. It is downloaded by your internet browser the first time you visit a website. The next time you visit this website with the same end device, the cookie and the information stored in it is either sent back to the website that created it (first party cookie) or sent to another website to which it belongs (third party cookie). As a result, the website recognizes that it has already been accessed with this browser and in some cases varies the content displayed.
Further information about cookies used on our website can be found in our Cookie Policy.
[5.] Data processing
[5.1] Contacting us via E-Mail
Your personal data will be processed when you send a request
Contacting us
- Data categories: all personal data that you provide to us as part of the request (contact and identification data)
- Purpose: Answering your request
- Justification: Legitimate interest in being able to process your individual inquiries and answer them reliably.
- Storage period: 6 months
[6.] Rights of data subjects
If the processing is based on consent, you as the data subject have the right to withdraw this consent at any time.
In principle, you have the rights to information (Art. 15 GDPR), correction (Art. 16 GDPR), deletion (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), objection (Art. 21 GDPR), as well as a right to data portability (Art. 20 GDPR).
You can assert these rights to the e-mail address datenschutz@porsche.co.at.
If you are of the opinion that we have violated Austrian or European data protection law when processing your data and have thereby violated your rights, we ask you to contact us in order to be able to clarify any questions. Of course, you also have the right to complain to the Austrian data protection authority or a European supervisory authority.
